Payment Guide

Welcome to the comprehensive payment guide for Asiasilkroad.com. In today’s digital era, ensuring secure and accessible payment methods is paramount for travelers and online shoppers. Asiasilkroad.com is committed to providing you with a seamless, stress-free, and secure payment experience as you plan your journey along the historic Silk Road.

The diverse payment options available are designed with your convenience in mind. Whether you prefer modern digital payment systems or traditional banking methods, this guide covers everything from step-by-step instructions to security best practices. Our goal is to make your booking process as smooth as possible—from initial payment to receiving confirmation.

Currency and Quotation

• Our website lists all tour prices in US Dollars (USD).
• AsiaSilkRoadTours provides quotations in USD or Chinese Yuan (CNY). If you need a quote in another currency, please consult our travel advisors for approval. Personal conversion of our prices into other currencies is not accepted.

Payment Advice

Please check with our travel consultant before making a payment. They will guide you toward the most effective payment option based on your location and currency conditions. If you’ve already decided how you’ll pay, inform your consultant in advance to secure and streamline your transaction.

Available Payment Methods

Asiasilkroad.com offers multiple payment methods to cater to different preferences and needs. The following options are available:

1. Credit and Debit Cards

Major credit and debit cards such as Visa, MasterCard, and American Express are supported. This method is widely used for its ease of use and rapid transaction process.

How to Pay Using Cards:

When selecting the card payment option during checkout:

• Enter your card number, expiration date, and security code accurately.
• Ensure the card is enabled for international transactions, as this may vary by issuing bank.
• Review the transaction amount and confirm the payment.

Transactions made using credit or debit cards are processed via secure payment gateways that use the latest encryption standards.

2. Digital Wallets

Digital wallets like PayPal offer an extra layer of convenience. With PayPal, you can pay using your bank card without the need for a dedicated PayPal account. The ease of use and robust fraud protection make it a reliable option.

Steps to Use Digital Wallets:

• Select the digital wallet option at checkout.
• Log in to your account to authorize the payment.
• Confirm the transaction and await your payment confirmation email.
• Note that a small service fee may apply, which will be indicated during the payment process.

3.Bank Transfer / Wire Transfer

For customers who prefer traditional banking methods, direct bank transfers are a secure option.

Guidelines for Bank Transfers

• Select the bank transfer option during checkout.
• Follow the on-screen instructions to obtain the bank details.
• Ensure that the correct amount is transferred to the designated account.
• It is recommended to verify the total amount with your travel consultant before proceeding with the wire transfer.

Our Bank Information

BENEFICIARY NAME：XI’AN YIJING INTERNATIONAL TRAVEL SERVICE CO. LTD

BANK NAME：BANK OF CHINA XI’AN FANG XIN CUN SUB-BRANCH

BANK ADDRESS: No.68, Weiyang Road, Xi’an, P.R.China

ACCOUNT NUMBER: 102106299315

SWIFT CODE: BKCH CN BJ 620

CNAPS: 1047 9100 3518

开户名称: 西安亿景国际旅行社有限责任公司

开户行：中国银行西安方新村支行

账号：102106299315

银行代码：BKCH CN BJ 620

联行号：1047 9100 3518

• We accept payments via bank or wire transfer and recommend this method for larger amounts. To avoid delays, please initiate the transfer at least 10–15 working days before the due date, as international transactions may be slowed by intermediary banks between your country and China.
• Please be aware that your reservation can’t be confirmed unless the deposit reaches us on time. Likewise, failure to settle the remaining balance before your trip may result in cancellation of the tour arrangements.
• You are responsible for all bank fees incurred during the transfer, including intermediary charges. Please verify with your bank that the amount we receive matches the agreed quotation.           

Key Payment Methods in Asia

Digital Wallets and Mobile Payments

• Alipay & WeChat Pay: Dominant in China, these platforms handle over 90% of mobile transactions, essential for catering to Chinese consumers and tourists.

• Local E-Wallets: Southeast Asia uses platforms like GrabPay (Singapore), OVO (Indonesia), and GCash (Philippines), each popular in their respective markets.

• QR Code Payments: Widely adopted for in-store transactions, allowing quick scans via mobile apps.

Bank Cards and Credit Solutions

• UnionPay: Offers access to 200 million users, global recognition, and secure transactions, critical for businesses targeting Chinese customers.

• International Cards: Visa and Mastercard remain relevant, especially in urban centers and for cross-border e-commerce.

Cash and Hybrid Models

• Cash remains significant in regions like the Philippines (66% prefer cash on delivery), though digital adoption is accelerating.

Regional Payment Trends

• China: Prioritize Alipay, WeChat Pay, and UnionPay integrations.

• Southeast Asia: Balance digital wallets (e.g., DANA in Indonesia) with cash options.

• Cross-Border: Use services like PayPal or letters of credit for B2B transactions, ensuring compliance with international standards. Please note that PayPal charges a 4% transfer fee for each transaction.

Security and Fraud Prevention

At Asiasilkroad.com, customer safety is our top priority. The secure payment process integrates multiple layers of protection, including:

Encryption and Data Protection

All sensitive data transmitted through Asiasilkroad.com is encrypted using the latest SSL/TLS protocols. This means that your payment information is securely encoded, protecting it from potential breaches.

Compliance with International Standards

We adhere to international payment security standards and best practices. Our systems are regularly audited and updated to comply with Payment Card Industry (PCI) requirements and other relevant regulations.

Monitoring and Alerts

In addition to encryption, real-time monitoring systems help identify any suspicious activities. In the event of any irregularities, our support team is alerted immediately, ensuring swift action to protect your financial information.

Customer Support and Assistance

Our customer support team is committed to ensuring that your payment experience is smooth and stress-free. If you encounter any issue or have any questions regarding the payment process, our team is available 24/7.

How to Reach Us

• Visit the support section on our website.
• Call our dedicated customer care hotline(+86 185 0292 8131 or WhatsApp) provided during checkout.
• Email([email protected]) your queries and expect a prompt response.

A clear and accessible refund, cancellation, and dispute resolution policy is in place. It is always advisable to review these policies during the booking process to ensure that you are fully informed.

Additional Considerations

When choosing your payment method, please consider the following:

Service Fees and Currency

Depending on your chosen payment method, a nominal service fee might apply (for example, a small fee for transactions made via PayPal). Additionally, all prices are converted to USD or your local currency at current rates, with adjustments handled by your payment provider.

Deposits and Final Payment Schedules

For many tour bookings, a deposit is required to secure your reservation. The balance is typically due a fixed period before the commencement of your journey. Be sure to check the deposit and final payment deadlines provided when you book, as these details vary by tour package.

Refunds and Cancellations

Asiasilkroad.com has a clear refund policy that varies depending on the payment method and the time of cancellation. Detailed guidelines about how much refund to expect in case of a cancellation can be found on our website. Customers are encouraged to contact our support team for personalized information regarding refunds.

FAQs

Q1: Why was my card payment declined?

• Ensure 3D Secure authentication completed

• Check international transaction permissions with your bank

Q2: Can I pay in installments?

• Available for bookings made >6 months pre-departure (3 equal installments)

Q3: How are currency conversion fees handled?

• Bank charges borne by payer; we absorb processing fees

Need Assistance?

• Email: [email protected]

• Urgent Issues: +86 185 0292 8131 (Verified bookings only)                                                                                                                                                                                                                                                   + 60 14 620 1931

Pro Tip for Travel Agents:
Request wholesale payment terms via [email protected] for group discounts.